The next visit matters too.
Five watchers help you identify when a personal follow-up may be useful.
Sign in ↗What can you do?
01
Five situations to follow
Watch for inactive guests, no-shows, late cancellations, cancellations without rebooking and regular guests who have not returned. Configure each watcher and its timing separately.
- ✓Inactivity and returning regulars
- ✓No-shows and late cancellations
- ✓Cancellation without rebooking
02
An owner for the next step
Assign a responsible team member, deadline, note and contact status to each task. Manual completion and dismissal require a reason; linked bookings provide context.
- ✓Tasks and watcher settings
- ✓Assignments, deadlines and notes
- ✓Personal follow-up under your control
03
See what happened next
A new confirmed booking or completed visit can close related tasks. After cancellation, the watcher reviews the situation again. Results show historical closure events.
- ✓Booking-linked completion
- ✓Reopening when appropriate
- ✓Closure history